The U.S. Department of State has suspended routine Consular services due to Covid-19 epidemic. Please e-mail if you require emergency services.

American Citizen Services unit provides appointments for passport and notary services only. If you need to visit our office for other services not specified above, please use the Contact Us Form.

When scheduling the appointment you should make a note of the following:

  • The appointment confirmation number generated.
  • The date and time for your appointment. You will NOT receive email confirmation of the appointment date.
  • The appointment password.  You will require the password if you need to cancel the appointment. No record of your password is kept at the Embassy.

You are not required to present a printout of the confirmation sheet on the day of the appointment as your name will be on the access list for that day, although you may wish to keep a copy for your records.  Please ensure that you arrive at the Embassy 15-20 minutes prior to your appointment time to allow time for security check, otherwise we may need to cancel your appointment. You will not be able to enter the Embassy, if you arrive more than 30 minutes .  If you arrive more than 30 minutes late, you will be asked to reschedule your appointment.

Read the information on the Embassy website to prepare for your appointment.

To book an appointment, please follow this link.  Each applicant requiring a service at the Embassy must have a separate appointment.

If your plans have changed and you need to postpone or cancel your appointment, that’s no problem.  But please let us know immediately by clicking here, selecting “cancel appointment,” and following the instructions that appear on the screen.   By alerting us in advance, you’ll allow us to serve someone else in your place.

Any individuals with pending appointments for the American Citizen Services unit who (1) were physically present within the People’s Republic of China, excluding the Special Administrative Regions of Hong Kong and Macau, within the last 14 days, (2) are experiencing flu-like symptoms, or (3) believe they have may have been exposed to the novel coronavirus, are strongly encouraged to postpone their appointments by at least 14 days.  There is no fee to change an appointment. For questions, please contact us at