To contact a customer service representative, please visit the GSS Contact Us page or use the contact information below:
- Email:To reach a customer service representative via email, please write to support-bulgaria@ustraveldocs.com.
To reach the U.S. Consulate in Sofia, please write to: niv_sofia@state.gov
- Telephone:Please contact a customer service representative using one of these telephone numbers:
- Callers in Bulgaria:Call 02 4916 461
- Callers in the United States:Call 1-703-988-7106.
Skype: To use Skype to speak to a customer service representative during regular hours of operation, add a new contact to your Skype account with the Skype name ustraveldocs-bulgaria.
Interview Appointment Information:
Fax: +359 (2) 937-5209
E-mail: nivappt_sofia@state.gov
Inquiries about Nonimmigrant Visas may be made only in writing and addressed to the attention of Chief of Consular section:
Fax +359 (2) 937-5209
E-mail:niv_sofia@state.gov
Postal Address from the U.S.:
Consular Section, Attn: Nonimmigrant Visa Unit
Department of State
5740 Sofia Place
Washington, DC 20521-5740
Postal Address from outside the U.S.:
U.S. Embassy, Consular Section
Attn: Nonimmigrant Visa Unit
Ul. Kozyak 16
Sofia 1408, Bulgaria